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Welcome to Ongar Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

If you would like to contact us, please do so via email WECCG.ongarhc@nhs.net 

  NHS Choices website Ongar War Memorial Medical Centre


Ongar Health Centre Online

Would you like to be able to securely book and cancel appointments, request/order repeat prescriptions and fill out the very latest patient health questionnaires, plus much much more at the click of a button?

If you would like to take advantage of this service, please click here to download the form and hand it into reception or alternatively you can submit the form to us via email weccg.ongarhc@nhs.net you will then be issued with your unique username and password. 

If you've already registered for this service and would like to access the online services then please click here to log in. Please note the online services will open up in a new window.


Medicine's Champion

West Essex Clinical Commissioning Group (WECCG) are looking for volunteers to act as a Medicine's Champion.  Continue reading for more information........................

Get wise about medicines!

Be a Medicines Champion

West Essex Clinical Commissioning Group (CCG) is looking for local people to champion the cause of helping people to ‘get wise about medicines’ and make better use of their prescription medicines and reduce wastage.

The CCG is responsible for buying the medicines that are prescribed in the districts GP practices and hospitals. Each year the amount of medicines spent on GP Prescribing is about £43million and represents 11.4% of the money it has to spend on health care for the people of West Essex.

West Essex CCG Chief Pharmacist, Anurita Rohilla says

"We all need to work together to get the best value from the medicines prescribed each day. There are a lot of myths out there about medicines and a degree of wastage. Medicine Champions will be the link between GP practice staff and the patients registered there, an ear to the ground finding out what works well relating to medication, prescriptions and anything else concerning medicines."

Medicine Champions will gather information from patients on how they are using their medicines and feedback to the CCG, practices and pharmacies to ensure our patients are supported to get the most from their medicines. You will help the CCG plan future services. Anyone can volunteer to become a Medicines Champion and the aim is to recruit a least one for each GP Practice.

Anurita Rohilla adds

"We already have a number of Medicines Champions but we need more. We have our first meeting scheduled for 8 November and it would be great to be able to introduce some new volunteers to this group."

More details and how to get involved can be obtained from Clare Romain in the CCG Medicines team by ringing 01992 566144 or emailing WECCG.MedicinesOptimisationteam@nhs.net


Time To Protect Yourself From Flu

Everyone is at risk protect yourself from Flu Now!
Flu vaccinations are currently offered free of charge to the following At Risk Groups: 

 - People Aged 65 and Over - Pregnant Women - People with Diabetes - Adults Classed as Morbidly Obese - People with Low Immunity e.g. Those Receiving Certain Medications or Cancer Treatments - People with Chronic Respiratory, Heart, Kidney, Liver, Neurological Diseases.

If you are eligible, we will have reserved a vaccine for you.  Please do not waste NHS resources by having this done elsewhere.  Your GP practice is the only place that has your complete medical record. Unlike alternative providers,  we are able to offer opportunistic screening during the Flu Clinic  to undertake any identified, outstanding, screening based on the information in notes.

There is also a Childhood Seasonal Influenza Vaccination Programme for Children aged 2, 3 & 4 (Date of Birth must be between 01/09/2013 - 31/08/2015)

Please speak to the Reception team today if you feel you fall into one of the above categories and they will then be able to book you an appointment.


Practice Leaflet


URGENT PRESCRIPTION REQUEST CHANGE

Due to an increase in the amount of URGENT requests for normal repeat medication, and the increased pressure this creates for Clinicians, Prescribing Administrators and our Dispensary team, as of the 1st September 2017 any urgent prescriptions requested will now only be given ONE week’s supply of medication.

ALL ROUTINE PRESCRIPTIONS are processed within two working days from the initial request being submitted, but this does not mean they will have been dispensed within this time.  Please allow an additional 24 hours if you are a dispensing patient. Before submitting an URGENT request please ensure that it is, in fact, URGENT as our new policy may cause you additional costs if you are only being given one week’s supply. There will be no exceptions. You will still need to request your routine prescription in the usual manner. 

Many Thanks

Ongar Health Centre   


You may read in the news that practices are being asked to 'peer review' all referrals prior to them being sent to a consultant.  This means that the referral is checked by another doctor to ensure that it's both appropriate and going via the correct pathway.  You may be concerned that this will cause a delay to your referral. We already check referrals before they are sent so you should not see any difference.  However, this is something that is being imposed by NHS England and so we have to comply.

Please remember, you DO NOT NEED TO SEE A GP for everything. If you have an ear, throat, urine or eye infections, sprain, rash upset tummy, you will be seen by a Nurse Practitioner or Practice Nurse. They are qualified prescribers who can issue prescriptions without the need to see a doctor. However, if they feel you need a medical opinion, they will ask the Duty Doctor to join their consultation and see you.

In line with local health policy and guidance, we DO NOT automatically treat all infections with antibiotics. 

Please allow our trained reception staff to signpost you to the most appropriate person to deal with your problem which may not always be a GP.



Social Care Drop-In Sessions

 

There is a social worker on site the first and third Monday of the month from 9.30am-5pm to provide information and advice to adults over 65 and their carers who do not already have a social worker.  They can offer help with the following:

 

  • Providing details on services they may be able to support with
  • Details on local community and universal services
  • Provide information on caring for someone
  • Provide information on how to make a referral

 

No appointment is necessary, however appointments can also be made. Please speak to reception for more details.


Health Help Now

Health Help Now is a new service that will enable you to self-help effectively and help signpost you to the most appropriate professional when necessary.  It's meant to help you help yourself prior to seeking medical advice.

Add the App to your phone by following the instructions on the website below

Health Help Now


Practice Meetings timetable

Each month we hold a practice meeting for an hour over lunchtime.  Below are the dates.  Since we are unable to close completely, please be aware that we have reduced staff availability to enable as many staff as possible to attend.

 

 

 

Tuesday 24th October 2017

Wednesday 22nd November 2017

Thursday 13th December 2017

Closed 1.00 - 3.00pm

 

 


Protected learning dates 2017/8 - the practice will be closed from 1.00pm on the following dates.  We will re-open at 8.00am the following morning as usual.  There will be an alternative option should you need to see a GP in an emergency.

Wednesday 15th November 2017

Thursday 22nd February 2018

Wednesday 25th April 2018

Tuesday 5th June 2018

Thursday 12th July 2018

Tuesday 11th September 2018

Wednesday 14th November 2018


Stellar Healthcare

Some of you may be receiving letters from Stellar Healthcare as they have taken over responsibility for the Central Referral Service (CRS).  Attached is some information and a sample of what the letter may look look should you receive one. Stellar Healthcare Q & As


Did you know...you can now see a GP at the weekend and late evenings?

We are very pleased to be offering weekend and mid-week late appointments to our patients at practices in Epping, Loughton, Waltham Abbey and Harlow.

These appointments are available at a local health centre but can be booked through our receptionists.   Currently, patients are unable to book these appointments directly.  We are encouraging people to use this service which provides additional appointments to fit in with your busy lifestyles.

Patients can see a GP, Healthcare Assistant or Nurse over the weekend for routine GP appointments, health checks and treatments. People with long term health conditions such as Asthma and Diabetes can also access these appointments at one of the hub surgeries in Harlow, Loughton or Waltham Abbey.

To find out more information about this service please click here or ask our receptionists.


Accountable / Named GP for All Patient's

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

For convenience if you have a medical card your accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.

However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.  

Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

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