Welcome to Ongar Health Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
If you would like to contact us, please do so via email WECCG.firstname.lastname@example.org
NHS Choices website Ongar War Memorial Medical Centre
Ongar Health Centre Online
Would you like to be able to securely book and cancel appointments, request/order repeat prescriptions and fill out the very latest patient health questionnaires, plus much much more at the click of a button?
If you would like to take advantage of this service, please click here to download the form and hand it into reception or alternatively you can submit the form to us via email email@example.com you will then be issued with your unique username and password.
If you've already registered for this service and would like to access the online services then please click here to log in. Please note the online services will open up in a new window.
URGENT PRESCRIPTION REQUEST CHANGE
Due to an increase in the amount of URGENT requests for normal repeat medication, and the increased pressure this creates for Clinicians, Prescribing Administrators and our Dispensary team, as of the 1st September 2017 any urgent prescriptions requested will now only be given ONE week’s supply of medication.
ALL ROUTINE PRESCRIPTIONS are processed within two working days from the initial request being submitted, but this does not mean they will have been dispensed within this time. Please allow an additional 24 hours if you are a dispensing patient. Before submitting an URGENT request please ensure that it is, in fact, URGENT as our new policy may cause you additional costs if you are only being given one week’s supply. There will be no exceptions. You will still need to request your routine prescription in the usual manner.
Ongar Health Centre
West Essex Clinical Commissioning Group is currently looking at the provision of IVF, specialist fertility services and routine prescription of medicines and products for items that can be bought without prescription for short-term conditions and minor ailments and your views are important for our understanding of how people prioritise this within the broad range of services provided by the NHS.
Please take time to look at the consultation document and provide your views.
We will be holding a series of meetings as part of the engagement process this summer across west Essex with our team of pharmacists and clinicians.
Tuesday 22 August
Venue: St Andrews Church Hall, Harlow, CM20 3AF
Thursday 31 August
Venue: West Essex CCG Board Room, Building 4, Spencer Close, St Margaret's Hospital, Epping, CM16 6TN
Saturday 2 September
Venue: The Maltings, Mill Lane, Great Dunmow, CM6 1BG
If you would like to attend these consultation engagement events please contact firstname.lastname@example.org or call the Communications and Engagement team 01992 566140
Please remember, you DO NOT NEED TO SEE A GP for everything. If you have an ear, throat, urine or eye infections, sprain, rash upset tummy, you will be seen by a Nurse Practitioner or Practice Nurse. They are qualified prescribers who can issue prescriptions without the need to see a doctor. However, if they feel you need a medical opinion, they will ask the Duty Doctor to join their consultation and see you.
In line with local health policy and guidance, we DO NOT automatically treat all infections with antibiotics.
Please allow our trained reception staff to signpost you to the most appropriate person to deal with your problem which may not always be a GP.
OVER THE COUNTER MEDICINES SURVEY
Please click here to access the survey today
Social Care Drop-In Sessions
There is a social worker on site the first and third Monday of the month from 9.30am-5pm to provide information and advice to adults over 65 and their carers who do not already have a social worker. They can offer help with the following:
- Providing details on services they may be able to support with
- Details on local community and universal services
- Provide information on caring for someone
- Provide information on how to make a referral
No appointment is necessary, however appointments can also be made. Please speak to reception for more details.
Health Help Now
Health Help Now is a new service that will enable you to self-help effectively and help signpost you to the most appropriate professional when necessary. It's meant to help you help yourself prior to seeking medical advice.
Add the App to your phone by following the instructions on the website below
Health Help Now
Practice Meetings timetable
Each month we hold a practice meeting for an hour over lunchtime. Below are the dates. Since we are unable to close completely, please be aware that we have reduced staff availability to enable as many staff as possible to attend.
Tuesday 12th September 2017
Wednesday 15th November 2017
Protected learning dates 2017 - the practice will be closed from 1.00pm on the following dates
Wednesday 23rd August 2017
Thursday 28th September 2017
Tuesday 24th October 2017
Wednesday 22nd November 2017
Thursday 13th December 2017
Closed 1.00 - 3.00pm
Some of you may be receiving letters from Stellar Healthcare as they have taken over responsibility for the Central Referral Service (CRS). Attached is some information and a sample of what the letter may look look should you receive one. Stellar Healthcare Q & As
Did you know...you can now see a GP at the weekend and late evenings?
We are very pleased to be offering weekend and mid-week late appointments to our patients at practices in Epping, Loughton, Waltham Abbey and Harlow.
These appointments are available at a local health centre but can be booked through our receptionists. Currently, patients are unable to book these appointments directly. We are encouraging people to use this service which provides additional appointments to fit in with your busy lifestyles.
Patients can see a GP, Healthcare Assistant or Nurse over the weekend for routine GP appointments, health checks and treatments. People with long term health conditions such as Asthma and Diabetes can also access these appointments at one of the hub surgeries in Harlow, Loughton or Waltham Abbey.
To find out more information about this service please click here or ask our receptionists.
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.
Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.
For convenience if you have a medical card your accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.
However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.
Please note: there is no need to telephone the practice for this information.
Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.